Job Description

Activities Attendant

Job Summary: The Activities Attendant is responsible for assisting with organizing, facilitating, and supervising recreational activities for guests at a resort, hotel, recreational facility, or event venue. This position ensures that all activities are engaging, safe, and enjoyable, creating a positive and welcoming environment for all participants.

Key Responsibilities:

• Assist in planning, organizing, and coordinating recreational activities and events for guests, including games, sports, arts and crafts, and other leisure activities.
• Provide guidance and instructions to guests on how to participate in activities, ensuring they understand the rules and safety procedures.
• Supervise guests during activities to ensure safety and appropriate behavior, managing any conflicts or issues that may arise.
• Set up and maintain activity equipment, ensuring everything is in good working order.
• Monitor the cleanliness and organization of activity areas, making sure they are safe and attractive for guests.
• Offer excellent customer service, ensuring all guests feel welcomed and are enjoying their time at the facility.
• Respond to guest inquiries, provide recommendations on activities, and assist with any special requests.
• Work as part of a team to ensure all activities run smoothly and efficiently.
• Follow all safety procedures and protocols to prevent accidents or injuries during activities.
• Assist with planning and executing special events or themed activities.
• Report any maintenance or safety issues to the supervisor or manager.

Qualifications:

• High school diploma or equivalent (some positions may require post-secondary education in recreation, hospitality, or a related field).
• Previous experience in customer service or recreation activities is preferred.
• Strong communication and interpersonal skills to interact with guests of all ages.
• Ability to work independently and as part of a team.
• Energetic, friendly, and enthusiastic personality.
• Ability to remain calm and professional in stressful situations.

Physical Requirements:

• Ability to stand, walk, bend, and move for extended periods.
• Ability to lift and carry equipment as needed (e.g., sports gear, event supplies).
• Comfort with being outdoors in varying weather conditions (for outdoor activities).
• Able to lift 75+ Pounds.

Benefits & Perks:

• Health, dental, and vision insurance
• Paid time off (PTO) and holiday pay
• 401(k) retirement plan with company match
• Employee discounts on resort accommodations, dining, and activities
• Opportunities for career growth and advancement
• Training and development programs
• Employee recognition programs
• Complimentary or discounted meals (based on position)
• Housing options may be available for eligible associates
• A supportive and team-oriented work environment in a beautiful resort setting

Hawks Cay Resort is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic in accordance with applicable federal, state, and local laws.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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