Job Description

Remote, Nationwide – Seeking Clinical Care Coordinator

Everybody Has A Role To Play In Transforming Healthcare

As a Clinical Care Coordinator, you play a vital role in our mission to improve lives. The Clinical Care Coordinator is responsible for assisting patients with obtaining services in a timely manner and assuring efficient coordination of patient care. This position administers and coordinates referrals and service authorization process, rooming duties and performs other clinic front desk activities. At Vituity we know the impact you can have.

Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 890 practices across the country, serving 14.5 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Facilitate patient flow in the department
• Assist with calling patient families
• Assist with calls to clinics and other hospital facilities
• Assist with taking messages and directing message to appropriate person in the department
• Walk service dogs
• Respond to nurse call lights and inform the appropriate staff of patient’s needs
• Provide comfort items to patient (water, blankets, etc.)
• Stock non-medication supplies in the department
• Assemble urine collection kits
• Organize nutritional supplies, linen carts, equipment and utility rooms
• Organize equipment and utility rooms, notify staff of any faulty equipment
• Assist with cleaning rooms after each patient is discharged
• Retrieve wheelchairs and return to appropriate locations
• Provide wheelchair assistance
• Transport specimens to lab if needed
• Call lab/radiology to inquire about lab results.
• Communicate with RN regarding patients ready for DC, that all results are completed and patient ready for re-evaluation
• Notify RN of inpatient bed assignment and assist with getting patient ready for transport
• Assist with patient transport.
• Weigh patients.
• Take patient vital signs.
• Reconnect patients to telemetry monitoring and pulse ox.
• Patient sitter.

Required Experience and Competencies

• High school diploma or GED Required.
• Current BLS/CPR certification if required by the assigned practice location.
• Pre-med or nursing related courses (upper division Anatomy or Physiology is a plus) preferred.
• Knowledge of medical terminology preferred.
• Experience with Electronic Medical Records (EMR) preferred.
• Strong writing skills; legibility and spelling proficiency required.
• Solid computer skills; experience with EMR is a plus.
• Quick and accurate typing speed.
• Professional demeanor with strong interpersonal and communication skills
• Excellent organizational skills.
• Knowledge of facility and OSHA safety rules and procedures
• Knowledge of HIPAA regulations
• Knowledge of Privacy Policies regarding Protected Health Information (PHI) and Health Insurance Portability and Accountability Act (HIPAA) as set forth in the Privacy Policy Manual.

The Practice

MercyOne Genesis Health System – Davenport, Iowa

• A 359-bed facility with a 56-bed Emergency Department.
• Level III Trauma Center.
• Annual volume of almost 50,000.
• Great range of pathology with varied acuity.
• Supportive nursing leadership and hospital administration.
• American Heart Association's Get with The Guidelines Stroke Silver Plus quality achievement award & AHA Target: StrokeSM Honor Roll Elite Plus award.

The Community

• Davenport, Iowa, is a vibrant city on the banks of the Mississippi River that offers a blend of cultural richness, natural beauty, and economic opportunity, making it a fantastic place to live and work.
• As the largest of the Quad Cities, Davenport is home to landmarks like the Figge Art Museum, the beautiful Vander Veer Botanical Park, and the iconic Centennial Bridge.
• The city's Riverfront Trail and parks provide breathtaking views and outdoor activities, while events like the Bix Beiderbecke Jazz Festival highlight its musical heritage.
• Nearby attractions include the John Deere Pavilion and the historic village of LeClaire.
• Davenport enjoys all four seasons, with warm summers, colorful falls, snowy winters, and refreshing springs.
• Known for its affordable living, excellent schools, and thriving downtown, Davenport’s mix of charm, culture, and opportunity makes it a truly special place to call home.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service)
• Outstanding Paid Time Off: Start at 4 weeks’ PTO, Paid holidays, Sabbatical
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP and travel assistance included
• Wellness program
• Commuter Benefits Program
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

Salary range for this role is $17.00. Please speak with a recruiter for more information.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.

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